Shipping policy

Shipping

Processing time
We process every order within 1 to 3 business days.

Delivery time
Once your order ships, it typically arrives within 7 to 10 business days.

Shipping cost
Calculated at checkout based on your order.

Customs and duties
Nothing to worry about. Any UK duties or taxes due are already included in the price you pay at checkout. You will not be charged anything extra on delivery.

Discretion
Your order arrives in a plain, sealed outer package. Nothing on the outside indicates what is inside or who sent it, beyond the delivery details required by the courier. Your card statement will show O-Lemon.

Tracking
As soon as your order ships, we will email you a tracking number.

Delays
Sometimes things take longer than expected, due to high demand or external factors outside our control. If your order is taking longer than the times above, email connect@o-lemon.com and we will look into it.

Contact
Email: connect@o-lemon.com